Saturday, February 4, 2017

AX 2009 – SSRS Unable to connect to http://server/ReportServer/ReportService2005.asmx

Hi Folks

As you know, starting from AX 2009 was possible to use the SSRS Report instead of the Morphx Reports.

In the last weeks, I faced an issue during the Report Deployment. The error was:

Unable to connect to http://server/ReportServer/ReportService2005.asmx as specified in the config file for the report server at C:\…\RSReportServer.config. If this url is not correct please update the config file, otherwise make sure the report server is configured correctly.

Therefore, after some investigation and with help of Microsoft Support, I have fixed the issue.

Below what verify in priority order:

1-      Check if the Antivirus is enabled and in detail the Real-time scan. Disable it or create the relative rules

2-   Update the LanguageTable Table, field LabelFile. Only the languages with 1 on the LabelFile field will be deployed
            a.       select distinct LANGUAGE, HELPLANGUAGE from USERINFO
            b.   select * into LANGUAGETABLE_Backup from LANGUAGETABLE
            c.   update LANGUAGETABLE set LabelFile = 0 where LanguageId not in ('en-us', ‘it’)               //add any language found from first query

3-     Extend timeout settings
a.       Report Manager->Site settings->Report Execution Timeout->select “do not timeout report execution”.

b.      Increase the Timeout, so:
                                                               i.      Open “C:\Program Files\Microsoft SQLServer\MSSQL\ReportingServices\ReportManager\Web.config” and “C:\Program Files\Microsoft SQL Server\MSSQL\Reporting Services\ReportServer\Web.config”
Search for httpRuntime executionTimeout="18000"

                                                             ii.      Open “C:\Program Files\Microsoft SQL Server\MSSQL.4\Reporting Services\ReportServer\rsreportserver.config”
Search for:
1.       Add Key="SQLCommandTimeoutSeconds" Value="300"
2.      Add Key="MaxActiveReqForOneUser" Value="60"
3.       Add Key="DatabaseQueryTimeout" Value="300"

                                                            iii.      Increase these values as above, Restart SSRS Services and then test it.

c.       Update machine.config to speedup .net performance
                                                               i.      In C:\Windows\Microsoft.NET\Framework64\v2.0.50727\CONFIG\MACHINE.CONFIG, replace processModel autoConfig="true" with processModel maxWorkerThreads="100" maxIoThreads="100" minWorkerThreads="50"

                                                             ii.     In C:\Windows\Microsoft.NET\Framework64\v2.0.50727\CONFIG\WEB.CONFIG, locate the "system.web" Tag. Add the following as a child tag httpRuntime minFreeThreads="352" minLocalRequestFreeThreads="304" appRequestQueueLimit="5000"

Take care to make a backup of the configuration files before any modification!

Stay tuned!

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